Returns

• Our return and exchange policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at orders@nativousa.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email address] and we will provide further instructions.

Shipping Returns

To return your product, you should mail your product to

701 E Aztec Ave

Gallup NM, 87301

(866) 943-7774

Orders@nativousa.com

•  You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Exceptions / Non-returnable Items

• Sale items, custom orders, or final sale products may not be eligible for a return or refund.